High-Ticket Importer help

Your plan and imports

The plans, the free trial, what counts as an import, changing your plan.

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Sovba: High-Ticket Importer is billed by Shopify, on your Shopify invoice. You choose a plan when you install the app, and you can change it at any time without contacting us.

The plans

Plan Price Imports per billing cycle Products monitored every week
Starter $19 / 30 days 25 100
Growth $39 / 30 days 75 500
Pro $69 / 30 days 150 2,000

Every plan has every feature: variants and prices, documents, videos, required components, colour swatches, tabs, FAQ and supplier monitoring. Only the number of imports and of monitored products changes. Monitoring uses no import. See the guide Monitor your suppliers.

Every plan starts with a 7-day free trial, with 5 imports. Shopify starts billing when the trial ends.

See what you have used

On the New import page, under Read the pages, the app shows your plan and your imports:

The plan and the imports used, under Read the pages

What counts as an import

Counts as one import Does not count
Each supplier page read, from one link or a list A reading that failed (Not read)
Each required component you import from a product page A link you already imported, left out by the app
A page read again with Read again anyway A link pasted twice in the same list, or a line that is not a link
An import you deleted Everything you do after the reading: sending to your store, editing tabs, linking components

An import counts as soon as its page starts being read.

When you reach your limit

The app does not start new readings, and says why:

If you paste a list longer than what your plan has left, the app reads what your plan allows and tells you how many links were not read.

Imports you did not use are not carried over to the next billing cycle.

Change your plan

  1. Click the button Change plan, next to your imports on the New import page.
  2. Shopify opens the plan page. Choose your plan, then approve it.

You come back to the app, with the limit of your new plan.

If you stop using the app

When you uninstall the app, Shopify ends your plan. What you imported stays in your store: the products, their variants, prices, photos, documents and descriptions. The content of the tabs and components also stays saved on each product. They are shown by the app's theme blocks, so they stop showing on your product pages while the app is uninstalled, and come back if you install it again.

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Sovba: High-Ticket Importer · Questions? support@sovba.com